Operations Manager

Established in 1980, Heartland Glass Company, a division of Brin Glass Company, has been a leader in the glass industry across the upper Midwest for over 40 years. Our markets include distribution and fabrication of glass and architectural aluminum products, glass service and contract glazing. As a privately held ESOP company, Heartland offers incredible benefits and a unique employee-owned culture focused on living our core values every day: We Show Up. We Bring It. We Do It Right.

What We Offer:

• Health, Dental, Life and Vision Insurance
• Flex Benefits – including Medical Expense and Dependent Care
• 401(k) with company match
• Employee Stock Ownership Program – an incredible wealth building opportunity!
• Paid Holidays and Paid Time Off
• Educational Assistance
• Career development and advancement opportunities

Job Purpose: The Operations Manager will oversee the day-to-day business operations for the company, including finance, accounting, human resources, and IT. This is a high growth opportunity for an individual with both finance and personnel management experience.   

Essential Duties and Responsibilities

• Operations Management: Measure and track all functions, providing a ‘whole business’ view of the organization’s overall performance, from operational, personnel and financial perspective.
• Manage People: Directly or indirectly manage team members responsible for operations functions, ensuring objectives are met and processes and procedures are documented and followed by all. Collaborate with leadership to forecast, budget, and report business outcomes.
• Infrastructure Leadership: Oversee the IT functions of the business (as a member of the global IT committee), optimizing systems and developing procedures for operational efficiency. Support development and implementation of process and training initiatives at the local division level.

Accounting and Finance Duties and Responsibilities

• Monitor and manage expenses within the established budget
• Manage cashflow for division location; Coordinate with corporate for overall cash management
• Implement financial policies and procedures for operational efficiency; Develop SOPs
• Execute functions or manage team members responsible for:
  • A/R, A/P and other accounting functions managed at division location
  • Accounts receivable collection process
  • Review contracts, billings, prequalifications, and revenue recognition analysis and reports monthly
  • Collaborate with corporate accounting for budgeting, month-end, annual audit, etc.
• Report out weekly on successes, weaknesses, opportunities and threats to the business (SWOT); reporting on key performance metrics that drive business success
• Develop projections, forecasts and other analysis required locally, or by corporate
• Subject matter expert for accounting softwares
• Notary
• Other duties as assigned

Other Administrative Operations Duties and Responsibilities

• Develop and implement Standard Operating Procedures across the organization
• Work with business development to forecast revenue, set benchmarks, and manage KPIs
• Participate as the IT liaison for division location on the corporate IT committee; Primary point of contact for resolving IT issues with the IT service partner and planning for future IT development
• Guide and develop internal staff, helping to build training plans, job aides, development plans, succession planning process and supporting overall employee growth
• Manage internal projects spanning multiple business functions
• Execute functions or manage team members responsible for:
  • Payroll processing
  • Benefit administration and 401(k)
  • HRIS and employee file management
  • Employee management, including: Orientation and onboarding for new employees; performance management and disciplinary administration; and termination procedures for departing employees

Knowledge, Skills & Abilities

• 10 years’ experience in general business administration with combined in several of the following: accounting, finance, sales, HR and/or IT
• Experience working on financial plans, projections, and analysis
• Proven proficiency in using online tools, Microsoft Office, Excel, and other business programs
• High degree of detail, accuracy and accountability to project goals and expectations
• Good communication aptitude – verbal, written and in person
• Must be able to work alone, and in a group environment
• Must have reliable transportation and a valid driver’s license and insurance

About Brin: Established in 1912, Brin Glass Company, the parent company of Heartland Glass Co., has been a leader in the glazing industry for the upper Midwest for over 100 years. Our mission is to provide superior quality products and service while providing a safe and stable work environment for our employees, who will be encouraged to grow their knowledge and skills. We have created an environment that allows our team the freedom to succeed, fed by inspiration within the company, and to be recognized for their achievements. We invite you to consider investing your strengths here.

Heartland is made up of people who are united around our mission and personally invested in delivering top results. If you are looking to join a company with a strong reputation and values-driven culture, Heartland Glass Company is the place to be! Visit www.HeartlandGlass.com to learn more.

We see the big picture clearly. We solve problems creatively and efficiently. We are Heartland Glass.

EOE/M/F/VETS/DISABLED